Introducing the 2018 Winners

Thanks to our customers and partners that submitted their projects for the 2018 Innovation Awards.

Congratulations to Redbox – the 2018 People’s Choice Award Winner!

Vertex Exchange attendees have selected Redbox as this year’s People’s Choice Award Winner – the Innovation Award Winner that attendees found most innovative and inspiring in their approach to tax management with Vertex solutions. See Redbox's story below.


2018 Innovation Award Winners

This year, the Vertex Innovation Awards recognize five companies that have leveraged software and services from Vertex to solve complex business challenges: Air Liquide USA; Redbox Automated Retail, LLC; Summit Electric Supply; Walmart Inc.; and Xcel Energy Inc.

Read each company's story to learn how our 2018 Innovation Award winners implemented a leading-edge approach to tax management with Vertex solutions.

Air Liquide USA

Tax solutions that heat up benefits and create efficiencies

Redbox Automated Retail, LLC

Automating tax calculation one movie at a time

Summit Electric Supply

Keeping the lights on with Vertex

Walmart Inc.

Rolling back prices, while ensuring tax compliance and customer experience

Xcel Energy

Staying energized through use tax simplification


2018 People's Choice Award Winner

Many nominees. Five finalists. One company voted as the “People’s Choice.”

Conference attendees awarded Redbox the People's Choice Award for innovation and inspiration for their approach to tax management using Vertex solutions. Congratulations to Redbox for being voted the 2018 People's Choice!

Redbox Automated Retail, LLC

Automating tax calculation one movie at a time

Winner for use of Vertex Cloud Indirect Tax

Redbox is America’s destination for affordable and convenient new-release movie and video game rentals. The company revolutionized the way Americans rent movies when it was founded in 2002 on the belief that consumers deserved a convenient way to rent new-release movies at a low nightly price.

Today, Americans have rented more than 5 billion discs from 41,500 Redbox kiosks in communities nationwide. With its newest offering, Redbox On Demand, the company delivers an even broader selection of movies and TV shows via transactional video on demand (VOD) and electronic sell-through (EST).

Innovation at Work

Redbox has a vast kiosk footprint across thousands of tax jurisdictions. The company needed multiple tax assist rules and tax driver mappings to custom categories in order to capture the rental rate from the Vertex XML response.

Redbox operates in a specialized industry, and due to the volume of its retail locations, requires thousands of local sales tax rates, as well as the imposition of various short term rental taxes. Redbox transitioned to Vertex Cloud Indirect Tax to ensure their data is always up to date. The Vertex Cloud platform provides users with current tax configurations without the hassle of having to download updates. Vertex Cloud provides an easy platform for users to analyze and manage tax rates and rules and quickly make updates in response to business changes or changes in tax law. The Vertex Cloud team worked with Redbox to create a rental transaction XML call to Vertex, which automatically returned the standard rental tax rates.  With Vertex Cloud, Redbox has confidence in the automated feed of accurate rental and sales tax rates and confidence that the proper tax will be collected at all 41,500 kiosks.  

In Their Words

With Vertex we now have the latest tax configurations at our fingertips and the ability to access, analyze and manage the data for tens of millions of transactions each month.” –Brian McLaughlin, Senior Manager Indirect Taxes