Introducing the 2019 Winners
Each year, Vertex recognizes companies for using Vertex solutions in innovative ways to overcome business challenges and improve results. Thanks to our customers and partners that submitted their projects for the 2019 Innovation Awards. We are pleased to announce this year’s winners!
2019 Innovation Award Winners
This year, the Vertex Innovation Awards recognize six companies that have leveraged software and services from Vertex to solve complex business challenges: CONA Services; Graybar Electric Company, Inc.; The LEGO Group; MetLife, Inc.; Patagonia; and Siemens Corporation.
Read each company's story to learn how our 2019 Innovation Award winners implemented a leading-edge approach to tax management with Vertex solutions.
2019 People's Choice Award Winner
Many nominees. Six finalists. One company voted as the “People’s Choice.”
Conference attendees awarded CONA Services the People's Choice Award for innovation and inspiration for their approach to tax management using Vertex solutions. Congratulations to CONA Services for being voted this year’s People’s Choice!
Refreshing the world through mobile field service enablement
Coke One North America (CONA) is an IT platform that supports the North American Coca-Cola Bottling System by delivering integrated tools, data standards, and processes to participating local bottlers. CONA is one of the largest single instances of Software as a Service environments in the world used by 12 Bottling Partners across 512 locations in the United States and Canada with over 80,000 employees. CONA Services, LLC is the organization that manages the solution and provides bottlers with industry expertise and best-in-class service. CONA Services was founded in 2013 and is owned and governed by the participating bottlers.
Innovation at Work:
CONA Services is on the forefront of evolving point-of-sale (POS) models that enable companies to compete in the digital retail economy. The CONA team leveraged the Vertex retail solution and tax content to create a new mobile field service enablement solution for over 11,000 Coca-Cola drivers. CONA built a new offline pricing solution for the sophisticated handheld POS devices used by drivers who often need to change invoices at the time of delivery. CONA’s new process includes applying Vertex tax content, as well as pre-defined origin- and destination-based rules from Vertex O Series to hundreds of handhelds. These devices are used by drivers to complete or change sales and order entries during delivery at each location. The solution enables the handheld devices to calculate tax real-time, on all orders. Each day when the drivers return, they dock their handheld devices into the CONA system and the data is downloaded for settlement. Now, the invoice that the customer receives is what the customer will be billed.
CONA is leveraging a new SAP sales and distribution system in coordination with existing hardware to sell in an omnichannel environment where orders are often changed at the time of delivery. This innovative solution combines accurate POS tax calculations with complete end-to-end reconciliation of batch invoices with CONA’s accounting system that drives the entire business. Additionally, the team at CONA estimates saving $15 million by meeting their tax needs without replacing the existing handheld technology devices used by all delivery drivers in the field.
In Their Words:
“Partnering with Vertex, CONA is at the forefront of evolving POS models required to compete in the modern retail world, supporting Coca-Cola’s mission-critical bottling business operation. Accurate tax calculations are combined with complete end-to-end reconciliation of high transaction volumes and broad jurisdictional coverage to deliver superior business services.”
- Susan Laughrey, P & S Solution Architect, CONA Services